Assessor Resource

TLIR4001
Monitor supplier performance

Assessment tool

Version 1.0
Issue Date: May 2024


This unit involves the skills and knowledge required to monitor the performance of contracted suppliers of goods/materials/services in compliance with workplace procedures and requirements.

It includes administering supplier contract, assessing for conformity to contracted requirements and completing all required contract documentation.

Work is performed under general guidance on progress and outcomes of work. It involves discretion and judgement for self and others in monitoring supplier performance.

Work involves responsibility for resource coordination and allocation, and for leading individuals or teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Administer supplier contract

1.1

Procedures for receiving supplied goods/materials/services are documented and implemented within the workplace

1.2

Supplied goods/material/services are assessed for conformity to contracted requirements including price, quantity, quality and delivery schedules

1.3

Non-conformance of supplier with contracted requirements is accurately detailed

1.4

Actions to rectify non-conformance are undertaken in accordance with enterprise procedures and within scope of authority

1.5

Issues of non-conformance beyond scope of authority are referred to designated personnel in accordance with enterprise operating procedures

2

Complete documentation

2.1

Annotations and performance assessment/evaluations are completed and appended to supplier file

2.2

Action taken in regard to non-conformance of contracted requirements is documented and appended to supplier file

2.3

System records are maintained and updated in accordance with enterprise information management system and required regulatory requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

Administering supplier contract

applying relevant legislation and workplace procedures

communicating and working effectively with others

completing relevant documentation

Contract non-conformance

interpreting data and providing appropriate, timely information on data analysis outcomes to appropriate personnel

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading, interpreting and following relevant instructions, procedures and information

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

selecting and appropriately applying technology, information systems and procedures

working systematically with required attention to detail.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

focus of operation of recording, reporting and statistical analysis systems and resources

relevant regulatory and code requirements

typical problems that can occur with supply contracts and related appropriate action that can be taken

workplace business policies and plans as they relate to supply contracts, including procedures for maintaining confidentiality

workplace contract performance and disputation policies and procedures

workplace protocols and procedures for monitoring supply contractor performance.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Administer supplier contract

1.1

Procedures for receiving supplied goods/materials/services are documented and implemented within the workplace

1.2

Supplied goods/material/services are assessed for conformity to contracted requirements including price, quantity, quality and delivery schedules

1.3

Non-conformance of supplier with contracted requirements is accurately detailed

1.4

Actions to rectify non-conformance are undertaken in accordance with enterprise procedures and within scope of authority

1.5

Issues of non-conformance beyond scope of authority are referred to designated personnel in accordance with enterprise operating procedures

2

Complete documentation

2.1

Annotations and performance assessment/evaluations are completed and appended to supplier file

2.2

Action taken in regard to non-conformance of contracted requirements is documented and appended to supplier file

2.3

System records are maintained and updated in accordance with enterprise information management system and required regulatory requirements

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

Administering supplier contract

applying relevant legislation and workplace procedures

communicating and working effectively with others

completing relevant documentation

Contract non-conformance

interpreting data and providing appropriate, timely information on data analysis outcomes to appropriate personnel

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading, interpreting and following relevant instructions, procedures and information

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

selecting and appropriately applying technology, information systems and procedures

working systematically with required attention to detail.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

focus of operation of recording, reporting and statistical analysis systems and resources

relevant regulatory and code requirements

typical problems that can occur with supply contracts and related appropriate action that can be taken

workplace business policies and plans as they relate to supply contracts, including procedures for maintaining confidentiality

workplace contract performance and disputation policies and procedures

workplace protocols and procedures for monitoring supply contractor performance.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIR4001 - Monitor supplier performance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIR4001 - Monitor supplier performance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: